Professional web design in Casa Grande

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Webmaster Blog

New Support Ticket Features Added

I have added new features to the support ticket system which will make it easier to request maintenance, web changes or help with email passwords.

New ways to request support

  1. You can now send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it This will automatically open a ticket, send you a confirmation (within a few minutes) and begin the process of tracking the ticket on my end. Most ticket requests are fulfilled within 12 hours. You can also send attachments to the email address and the ticket system will automatically log the attachments for me to download and use. This is helpful for the weekly bulletin changes.
  2. You can also visit http://support.rosalesweb.com to create a ticket and once the ticket is opened you can add attachments to the ticket. This is helpful if they are large attachments that will be rejected by emails.
  3. There is a support link from my website www.rosalesweb.com just click on support to add your ticket.

All tickets will be completed in the order they are received unless a ticket is marked as urgent. Thank you for using my support ticket system, it really helps provide excellent customer service to my growing client list.

Website Makeover

Does your website suck? Is it static and outdated? Does it look like it was built in the 90's?

If you answered yes, you should consider a website makeover. It does not cost as much as a new built website. If much of the content still applies and most of the text is going to be transferred to the new website, then it may be less expensive than you think. One of the hardest aspects of building a website is the content. It is tricky to write informative content with words that are clear and concise. If you have that in your current web site and just need a makeover it should take little time and money. The redesign will incorporate your current structure and reformat it to comply with W3C standards, make it cross browser compatible and make it look and feel up to date and fresh. The trend for web design is clean layouts and not much clutter. It focuses the visitor on the content that is important and should direct the visitor to your ultimate goal.

If you are ready for a web makeover use the request a free consultation form to find out exactly how easy and cost effective it is.